OpenScape Contact Center

Our Contact Center portfolio is a suite of solutions to suit every type and size of organization and range of customer experiences. From customer service to collections, we have the mission critical CRM applications you need to retain and grow your customer base. OpenScape Contact Center is a set of integrated packaged software applications covering multi-channel inbound, outbound and IVR that improve the effectiveness and efficiency of a company's contact center operations.

Find a full set of information about our Contact Center portfolio: