Common Application Platform (CAP)
Open communication with high-performance middleware
HiPath CAP (Common Application Platform) is a high-performance middleware solution for communication systems. Scalable, modular, and designed for distributed use in IT networks, the software is highly compatible with all HiPath and Hicom communication systems and has multi-connectivity capabilities that enables interoperation with a number of third-party communication systems.
As communication and computing technologies move closer together, standardized protocols and computer telephony integration (CTI) solutions are rapidly gaining importance. These solutions help optimize business processes by creating synergy benefits through communication and information system convergence. HiPath CAP provides open, standardized interfaces and protocols making it possible to create custom solutions that improve communication processes, deliver substantial productivity gains and hence boost customer satisfaction.
With its Open Communications strategy, Siemens Enterprise Communications is driving integrated communication. HiPath CAP's support for open and de facto standards across multiple platforms and communication systems enables smooth integration with the applications that businesses use on a daily basis. Solutions can be integrated to such a depth that they can be used intuitively as if part of the original IT environment.
In addition, HiPath CAP makes it possible for Siemens Enterprise Communications' partners to rapidly integrate their applications into HiPath platforms.