OpenScape Xpressions Compact

Today many small and medium businesses struggle to handle all their communications consistently and professionally. This problem is compounded by increasing employee mobility and the use of mobile phones and voice mailboxes which are not part of the company’s communications infrastructure.

Siemens addresses these challenges with OpenScape Xpressions Compact which is an introductory auto attendant and voice messaging system that expedites internal communication, prevents loss of calls during peak hours, and allows businesses to present a consistently professional interface to customers and business partner callers. With automated call handling and voice messaging efficiencies, OpenScape Xpressions Compact customers experience a quick return on investment, often within only a few months.

OpenScape Xpressions Compact supports standard voice mail and auto attendant features. Messaging features include mailboxes for individuals and groups, which are equipped with multiple greetings, distribution lists, message broadcasting, message forwarding, and message notification per SMS or pager.  Auto attendant features include call routing, music-on-hold, announcements and a mailbox for messages. Call recording is also available for up to 50 users.

OpenScape Xpressions Compact extends voice communication handling to other media with fax call forwarding and voice-to-email messaging which forwards voice messages as e-mail attachments. Additionally, OpenScape Xpressions Compact now includes mobile phones as extensions within the system which means mobile users can have calls routed to them while away from the office.